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State and Local Governments provide services to their geographic constituencies with the goods and services distinct to their region, and areas within fluctuating budgets. MTC has provided systems engineering services (e.g. IT Process Improvement, Enterprise Resource Planning (ERP) implementation) to State Governments as part of Government enterprise transformation programs. These programs have benefited citizens with improved customer service, more responsive public services, and improved business process workflow for government operations.

MTC recently performed systems engineering contract services for The State of Maryland’s Department of IT (DoIT) to incorporate Agile methods and IT Service Management (ITSM) process improvement across statewide enterprise IT programs. We have done this by working with State Program Managers to enact policies, processes, and procedures that improved quality and speed outcomes.